Welcome to YourStore. We respect your privacy and are committed to
protecting your personal data. This Privacy Policy explains what information we collect, how we use
it, and the choices you have. Replace "ALTROM" and contact details with your company information
before publishing.
1. What information we collect
We collect information to provide better services and shopping experience. Typical categories
include:
- Account information: name, email, phone, shipping & billing address.
- Order details: products purchased, order totals, shipping method.
- Payment information: payment token or masked card details provided by payment
processors (we don’t store full card numbers).
- Device & usage data: IP address, browser, pages visited, search queries,
cookies.
- Customer support data: messages, returns, chat transcripts.
2. How we use your information
We use your personal data for:
- Processing and fulfilling orders, returns and refunds.
- Communicating order status, updates, and customer support.
- Improving our products and website experience and personalization.
- Fraud prevention and to comply with legal obligations.
- Marketing and promotional purposes (only with your consent where required).
3. Cookies & tracking
We use cookies and similar technologies to operate the site, remember preferences, and analyze
traffic. You can control cookie settings in your browser. We also use third-party analytics (e.g.,
Google Analytics) and advertising partners — see the “Third-party services” section.
4. Payments & security
We rely on trusted payment processors (such as Razorpay, Stripe, PayPal) to handle payment
authorizations and transactions. We do not store full credit card numbers on our servers. We follow
industry best practices to protect data and use HTTPS on all pages transmitting personal data.
5. Third-party services
We may share personal information with service providers who perform services on our behalf
(shipping, payment processing, analytics, email delivery). These providers are contractually bound
to protect your information.
Links to third-party sites are not covered by this policy — review their privacy
notices before providing personal data.
6. Your rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Object to or restrict processing.
- Request a copy of your data in a portable format.
If you wish to exercise any of these rights, contact us at the email in the Contact section.
7. Data retention
We retain personal data as long as needed to provide our services, comply with legal obligations,
resolve disputes, and enforce agreements. Specific retention periods depend on the type of data and
applicable laws.
8. Children
Our service is not directed to children under 13 (or the minimum age in your jurisdiction). We do not
knowingly collect personal data from children. If you believe we have collected data from a child,
contact us to request deletion.
9. Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated policy with a new
effective date. Significant changes will be communicated by prominent notice on our website or by
email.
10. Contact
If you have questions or requests about this policy, contact:
YourStore Pvt. Ltd.
Email: privacy@yourstore.com
Address: 123 Example Street, City, Country